Website Toolbox Help

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Users
- Facebook Connect
- User Accounts
- Editing members
- What is the Members List?
- Logging into your forum account
- Inviting users
- Changing the username of a user
- Registering a new user account
- Assigning an administrator
- Deleting members
- Registration Approval
- Email notifications of new registrations
- Sending a welcome email to new users
- Viewing a profile
- Downloading the Members List
- Changing the password of a forum user
- Default registration options
- What is a moderator?
- Allowing access by invitation only
- The Email Users feature
- Assigning an avatar for your account
- Banning a user
- Can I view the passwords of my users?
- Changing the appearance of usernames
- Custom profile fields
- Approving and declining members
- Clicking the "Approve" or "Decline" link in my email results in "no permission" error.
- Banning an IP address
- The email address verification feature
- How can a user edit their profile?
- Showing a welcome message to users
- How can a user edit their account preferences or settings?
- Searching for a user
- Restoring a deleted user
- How do I un-ban a user?
- Moderating the content of your forum
- Preventing new user registrations
- Viewing a user's email address
- Member Titles
- Registering with Facebook
- What is a guest?
- Do members of my forum have to pay any fees?
- Signatures
- Adding a new custom profile field
- Resubscribing to emails from the forum administrator
- Changing the username format
- I forgot my forum account password
- Preventing users from emailing other users
- Invisible mode
- Getting a list of member email addresses
- Users with multiple accounts
- Forcing email verification for a user
- Viewing users that have not verified their email address
- Moderator logs
- The forum owner user account
- How can a user delete their account?
- The 'Log me in automatically each visit' feature
- How to charge users for using your forum
- How do people join my forum?
- Hide or change the Register link
- Using an email address as the username
- Viewing information about guest users
- Where do birthdays show?
- Resending an email verification email
- User's IP address
- The birthday profile option
- Hide the Logout link
- The instant messaging profile option
- Some new users don't appear in the approval queue
- Resending an invitation
- I forgot my forum account username
- Ignoring a user
- I accidentally deleted the forum owner user account
- Disabling user information hover cards
- Preventing registrations from a country
- How do I change my email address?
- User's names are shown next to their username
Website Integration
- Single Sign On - Token Based Authentication
- Embedding the forum into your website
- Authorizing Website Toolbox to send email
- WordPress Plugin
- Embedding the forum into your Squarespace website
- Automatic Registration
- Getting your API Key
- Making your forum layout match your website
- Sample code for making an HTTP request
- Turning off embedding for mobile devices
- Single Sign On - SAML
- Single Sign On Methods
- Adding your forum to a WordPress.com website
- Using Webhooks
- Do you have a widget to embed topics into my website?
- How do I get the HTML code to insert into my website?
- Embedding the forum into your Wix website
- Embedding the forum into your Weebly website
- Adding a link to your website on your forum
- Embedding a specific forum page into your website
- How do I update my website name or address?
- Is the forum embed code search engine friendly?
- Embedding the forum into your GoDaddy website
- Embedded forum has extra height or scrollbars
- Joomla Plugin
- Embedding the forum into your Shopify website
- Website Toolbox is not authorized to send email
- Installing the forum in a directory/folder of your website
- External pages appear within the embedded forum area
- Removing the "via websitetoolbox.com" text from Gmail
- Embedding the forum into your Google Sites website
- Embedding the forum into your Kajabi website
- Embedding the forum into your Webs.com website
- Changing where returned email is sent
- API Documentation
- Embedding the forum into your Yola website
- Embedding the forum into your Blogger website
- Embedding the forum into your uKit website
- Embedding the forum into your Teachable website
- Changing your API Key
- Embedding the forum into your Uscreen website
- Embedding the forum into your BigCommerce website
- Embedding the forum into your Webflow website
- Embedding the forum into your Adobe Business Catalyst website
Topics & Posts
- Receiving email notifications of new posts
- How do I post a new topic?
- Adding a video to a post
- How do I delete a topic?
- Social Sharing
- How do I delete a post/reply?
- User Reputation / Liking Posts
- Inserting HTML or embed code into your post
- Inserting photos into your post
- Changing the order that posts appear in
- Removing the dislike button
- Anonymous/Guest posting
- Editing a topic title
- How do I pin or un-pin a topic?
- Changing which topics are automatically followed
- Moving a post to a different topic
- Emojis / Emoticons
- How are the topics sorted?
- Following a topic
- Post Approval
- Sharing on Facebook while posting
- How do I post a topic reply?
- Preventing post spam
- How do I lock or un-lock a topic?
- How can I get an RSS, JSON, JavaScript, or XML feed of new topics?
- Viewing the exact date and time of a post
- EasyCode / BBCode
- Attaching files to a post
- The read/unread status of posts
- Preventing topics from going to the first unread post
- Quoting a post
- How do I edit a post?
- Moving a topic to a different category
- Showing topic subjects to guests, but topic content to logged in users only
- Specifying a Facebook Share logo
- Posts with questionable content
- Merging two topics
- The character limit
- Showing a post number next to each post
- Topic Views
- Can I view the forum in threaded mode?
- What are top topics?
- The profanity filter
- Unfollowing a topic
- Sending email notifications of new posts to an email address
- Approving and declining posts
- Allowing or preventing users from editing their posts
- Viewing who disliked a post
- Archiving topics
- Can I post a topic into multiple categories at once?
- Allowing or preventing users from deleting their posts
- How often are topic views updated?
- Emoticons do not appear when clicking the emoticons button
- Adding monospace text through EasyCode
- How do I find the URL or address of a topic?
- A post is missing
- Viewing a single post
- Preventing users from uploading file attachments
- Printing a topic
- Replies per page
- Viewing a topic using a topic ID
- How do I hide the print option?
- Default topics per page
- Hiding the text color option from the post editor
- Showing font options when composing a new post or message
- Showing the full post in search results
General
- How do I insert the HTML code into my website?
- How do I delete my forum?
- Integrating the chat room with your forum
- Weekly Digest Email
- Forcing guests to login before allowing access to the forum
- Temporarily disabling my account
- Embedding your forum into your Facebook page
- Forum examples
- How do I add a logo/picture/image to the top of the page?
- Making your forum private
- Importing data from a different system
- Instant messenger
- Changing the forum home page
- Exporting your forum content
- What security features are available?
- Specifying Terms & Rules for your forum
- Using SSL (HTTPS) with your forum
- Can I place my own banner ad on the page?
- Are there any limitations?
- Website Toolbox infrastructure and backup practices
- Who owns the data?
- Blocking robots
- What's New
- Purchasing advertising inventory
- Promoting your forum
- Redirecting HTTP pages to HTTPS
- Retrieving a deleted item
- How do I make an announcement?
- How do I edit the header or footer?
- Are there ads on the forum?
- Clearing your browser's cache, cookies, and history
- What is a page view?
- Do you allow adult content?
- Why doesn't the HTTPS indicator appear in my browser?
- Monetizing your forum
- Password protecting your forum
- Requiring the page to be loaded in a frame
- Centering layout content
- The 403 forbidden error
- Why aren't the images loading?
- Making your forum public
- Where can I find your privacy policy?
- Is Free Forum Hosting Really Free?
- How do I create a forum?
- Preventing questionable ads from appearing
- Can I create more than one forum in my account?
- The WYSIWYG advanced text editor
- Where can I view my support tickets?
- 10 Incredible Benefits of Creating a Forum
- How do I insert HTML code into my forum?
- How long do you keep the data?
- I'm not able to receive emails
- Forum Hosting vs. Forum Software: Which is Right for You?
- How do I update my website name or address?
- Do I have to have my own website?
- Where can I find your Terms of Service?
- New feature requests
- Taking a screenshot
- Where is your DMCA policy?
- What features are available?
- Linking to Website Toolbox using a banner or logo
- Why isn't my feed loading properly?
- What is a tool?
- Website Toolbox Reviews
- What is the IP address of Website Toolbox?
- Complaints
- Learn HTML
- Modifying the profanity filter
- Hiding the title on your page
- Emails go into the spam folder
- How do I contact Website Toolbox?
- The Access Denied error
- Why is user-to-user email being send from the outgoing email address?
- What browsers are supported?
- Making a category public
- How does Website Toolbox prevent against malware and viruses?
- Creating a mobile app for your forum
- What cookies are stored by the forum?
- Add an app icon for your forum to your mobile home screen
- Facebook Groups vs Forums - Pros and Cons
Themes & Appearance
- Customizing your theme
- Common CSS theme customizations
- Can I place my own banner ad on the page?
- How do I add a Favicon?
- Uploading a header image
- Changing the font style
- Which themes are responsive?
- Changing the appearance of the category title links
- What languages are supported?
- Can I customize the text labels to my own language?
- Uploading a logo
- Adding content to the sides of the page
- Changing the background image
- How do I change my Website Toolbox username?
- Changing the text size
- Adding a link to the navigation menu
- Centering your logo
- Changing the appearance of the topic title links
- Hiding the 'Most users ever online' statistic
- Changing your forum's title
- Changing who forum emails come from
- Specifying the forum's description
- Which themes are the new themes?
- Do I need to know HTML or CSS?
- Changing the logo link
- How do I remove Website Toolbox branding?
- Changing the background color
- Hiding the What's Going On section
- Activating a theme
- Purchasing a custom theme
Categories
- How do I create a category?
- Making a category private
- What is a category? What is a heading?
- Setting a user group's category permission
- Following a category
- Assigning a category moderator
- Making a category private to only a few users
- Creating a subcategory
- Visibility of private categories
- Changing the order of your categories and headings
- Password protecting a category
- How do I unlist a category?
- Forcing guests to login before allowing access to a category
- How do I edit a category's title or description?
- Putting a category under a heading
- What is a subcategory?
- How do I lock or un-lock a category?
- How do I delete a category?
- How do I edit a heading?
- Automatically logging a user into a password protected category or forum
- Creating a heading
- Unfollowing a category
- Combining categories
- Changing a category moderator's permission
- Creating a forum without categories
- Removing a category moderator
- How do I delete a heading?
- Viewing the actions a category moderator has taken
- Showing the moderators of a category
- Why isn't the password protection feature asking for the password?
Domain Name
- Using your own domain name
- Adding a CNAME record
- Linking a domain name with your account
- Identify your domain host
- All About URLs and CNAME Records
- How can I use a "naked" domain (a domain without the 'www' prefix) with my forum?
- Changing your forum address
- Free forum domain names
- Receiving email on your managed custom domain name
- Troubleshoot CNAME records
- What is my forum address (URL)?
- What is a CNAME?
- I need help with the CNAME record. What should I tell my domain host?
Paid Access
- Paid Access Overview
- How can a user cancel their paid access subscription?
- Giving paid access to a user
- Requiring users to pay to access the forum
- Paid Access Best Practices
- Requiring users to pay to access a category
- Donations
- Creating multiple or discounted Paid Access pricing plans
- Canceling a user's paid subcription
- Requiring users to pay for features on the forum
- Does changing the cost of Paid Access affect users who already subscribed?
- Removing paid access for a user
- Creating a Verified PayPal Business Account
- Viewing your premium forum subscriptions on PayPal
- Viewing the users that have paid
- What is the Expired User Group?
- Where do the Paid Access payments go?
- PayPal encryption error
- Viewing a paid access user's transactions and Profile ID
- Getting a user's PayPal Profile ID
- Are there any fees for Paid Access?
- How much does a business PayPal account cost?
Files
- File uploading explained
- Maximum File Size
- How to specify what types of files can be uploaded
- Storage usage for the file uploading utility
- What is an avatar?
- Purchasing a file uploading plan
- Preventing users from downloading attachments
- Preventing uploaded photos from being resized
- How do I delete an uploaded file?
- How do I delete an avatar?
- How do I delete a file attachment?
User Groups
- Editing a user group's default permission
- Creating a user group
- An introduction to user groups and permissions
- Changing a user's group
- What is a user group?
- Membership to multiple groups
- User Promotions
- What are User Group Promotions?
- Retrieving a User Group's ID
- Deleting a user group
- Adding a User Group Promotion
- Editing or deleting a User Group Promotion
- Adding users to a user group
Website Toolbox Account
- How do I delete my Website Toolbox account?
- Change the ownership of your Website Toolbox account
- Changing your Website Toolbox account password
- How do I change my Website Toolbox username?
- Why is my Website Toolbox account disabled?
- How do I change my email address?
- I forgot my Website Toolbox account password
- I forgot my Website Toolbox account username
- Linking multiple Website Toolbox accounts together
Page Views
- Reducing page view usage
- Integrating Google Analytics
- Viewing detailed page view statistics
- What is a page view?
- Real-time page views
- What if there is a spike in my page view usage?
- Website Toolbox shows more page views than third-party analytics tools
- Top page viewers
Search Engines
- Search engine spidering
- Specifying meta tags
- Allowing posted links to be followed by search engines
- Preventing your forum from being indexed by search engines
- Are People the Bridge to Better SEO?
- Why are search engines appearing even though my forum is private?
- Preventing a category from being indexed by search engines
- Why are some pages blocked in the robots.txt file?
Calendars
- Editing calendar settings
- Adding an event
- Types of events
- What are multiple calendars for?
- Requesting an event reminder
- Enable or disable the calendar
- Setting a user group's calendar permission
- Editing a calendar event
- Deleting an event
- Assigning a calendar moderator
- Viewing the actions a calendar moderator has taken
- Emailing users when a new event is posted
- Removing an event reminder
- Activating or disabling event approval
- Deleting a calendar
- Approving and declining events
- Removing a calendar moderator
- Creating a new calendar
- Changing a calendar moderator's permission
Billing
- Stopping automatic renewal of your subscription
- How much does the forum cost?
- How do I change my plan or package?
Messages
- Messages
Billing
- How can I get a receipt or invoice for my purchase?
Messages
- Deleting a message
Billing
- Viewing your billing history
Messages
- Receiving email notifications for new messages
Billing
- How do I purchase or renew my service?
- How do I purchase my forum?
- Do you offer discounts to non-profit organizations?
Messages
- Sending a message
Billing
- Make a deposit
- Why are ads being shown on my paid forum?
- How do I subscribe to the free plan?
- What happens when my free trial ends?
- Updating your debit or credit card information
- How do I extend my free trial?
- How do I renew my forum?
- How can I pay with PayPal?
- What is your refund policy?
- Paying using Bitcoin
- How do I change the length that my subscription will renew for?
- Activating automatic renewal of your subscription
- Adding a debit or credit card to your account
- Where do I send my check or money order payment?
- Removing a debit or credit card from your account
Polls
- How do I create a poll?
- Making your poll results public
- Can guests vote on polls?
- How do I edit or delete a poll?
Albums
- Creating a photo album
- Photo Albums
- Assigning an album moderator
- Deleting an album photo
- Changing the caption of an album photo
- Deleting an album

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