Help > Forum > Paid Access > How can a user cancel their paid access subscription?
How can a user cancel their paid access subscription?
A user can cancel their Paid Access subscription by visiting their PayPal account. They would need to disable the recurring charges for the forum membership under their PayPal account.
A user can cancel their subscription or recurring payment by following the instructions below:
Canceling their recurring payment profile on PayPal ensures that they won't be billed again. Once the remaining time for the purchased paid subscription expires, the user would automatically be removed from the Paid user group and would no longer have paid access.