Help > Forum > General > Complaints
Please read the following carefully if you have a complaint about a service hosted at Website Toolbox. Some general points:
If one of our forums features content that is owned by you (and you did not authorize your content to be published by the forum in question), please use our DMCA reporting process. We respond to all properly formatted DMCA complaints.
Defamation, abuse, threats
If you find defamatory, abusive or threatening content on a forum, you can report it to Customer Support. However, please first take a look at this Electronic Frontier Foundation page on defamation law. Note that negative personal opinions are not considered defamation. In other words, someone calling you names or insulting you on their forum is not grounds for shutting them down. Instead of asking us to suspend such a forum, please consider either responding in the forum's comments or on your own forum/site to set the record straight, or simply ignoring the issue (forums who use insults and bad language tend to have low credibility and low traffic in the first place). When reporting defamatory or abusive forums, please provide specific links and/or quotations of the offending material. If the forum is written in a language other than English, make sure you provide a translation.
Unless content is illegal or threatening, we will not suspend it.
If you find a forum with mature topics (erotica, porn, etc), report it to Customer Support. Mature forums are welcome on Website Toolbox, but we will mark them in our system so they are treated as such.