You can specify a template that appears as pre-filled text when someone starts a new topic in a category. Use it to guide users on what to include in their post—such as questions to answer or a structure to follow.
Here’s how to set it up:
- Log in to your Website Toolbox account. If you don’t have an account yet, you can sign up here.
- Click the Categories link.
- Click New Category to create a new category or click the name of an existing category to edit it.
- In the dialog that opens, look for the New Topic Message Template option.
- Enter the questions or outline you'd like users to see when they start a new topic. For example:
- What’s your question or idea?
- What have you tried so far?
- Any links or screenshots to include?
- Click Save.
The template you’ve set will appear as pre-filled text in the message field when someone creates a new topic in that category. It encourages users to include the details you’ve requested, making their posts more complete and easier for others to respond to.