Embedding a forum into your Pimcore website

Pimcore is an open-source digital experience platform (DXP) and CMS built on PHP and Symfony. It combines content management, product information management, and digital asset management in a single platform. While Pimcore excels at managing structured content, it does not include a built-in community forum or discussion feature.

That's where Website Toolbox comes in. You can embed a fully featured discussion forum directly into your Pimcore-powered site, or simply link to your forum from your site's navigation. Either way, you get user accounts, moderation tools, and real-time conversations.

This works really well for:

Enterprise product communities
Customer support portals
B2B partner forums
Internal team discussions
Developer documentation feedback
Brand community sites
Product feedback and feature request boards

This step-by-step guide walks you through the process:

Step-by-Step: Add Your Forum

Option A: Embed the Forum

Log in to your Pimcore admin panel. The admin URL is typically /admin on your Pimcore installation (e.g., https://yourdomain.com/admin).
In the left sidebar, open the Documents tree and navigate to the page where you want to add the forum.
Get your Website Toolbox embed code:
1. Log in to your Website Toolbox account or create a new forum if you don't already have one.
2. Go to Integrate Embed → Embed your forum and copy the embed code.
In the Pimcore page editor, add a WYSIWYG editable to your page's content area. Click the Source button in the WYSIWYG toolbar to switch to HTML source mode, then paste your Website Toolbox embed code.
Click Save and then Publish to deploy your changes.
Copy the URL of your published Forum page.
Go back to Website Toolbox and configure the embed:
1. Go to Integrate → Embed → Embed Your Forum.
2. Paste your Pimcore Forum page URL into the Where is the forum embedded? field.

Option B: Link to the Forum

Log in to your Pimcore admin panel at /admin.
In the left sidebar, open the Documents tree and navigate to the page or navigation area where you want to add the forum link.
Get your Website Toolbox forum URL:
1. Log in to your Website Toolbox account or create a new forum if you don't already have one.
2. Copy your forum URL.
In the Pimcore page editor, add a WYSIWYG editable and type the link text (e.g., "Forum"). Select the text, click the Link button in the toolbar, and paste your Website Toolbox forum URL. Set the link to open in a new tab.
Click Save and then Publish to deploy your changes.

Single Sign On

Website Toolbox offers a custom SSO integration service starting at $199. This allows your Pimcore website's user accounts to stay in sync with the forum, so members don't need to log in separately.

How to purchase custom SSO integration:

Log in to your Website Toolbox account.
Go to Integrate → Single Sign On.
Under Your Website Builder, select Other from the dropdown.
Follow the prompts to complete your purchase.

What Your Members Can Do

Once your forum is connected, your members get a full-featured community experience. Website Toolbox includes many more features beyond what's listed here. Visit the Features Tour to see everything that's available.

💬 For Members

Create and reply to discussion threads
Like posts
Upload images and files
Receive email notifications
Customize their profile

🛡️ For Admins

Moderate posts and comments
Ban users
Create categories and pin topics
Customize the forum's appearance
Manage member permissions

Frequently Asked Questions

Does Pimcore have a built-in forum feature?

No, Pimcore does not currently have a native forum feature. However, you can easily add a forum to your Pimcore site using Website Toolbox, either by embedding it directly into a page or by linking to it from your navigation.

Should I embed the forum or link to it?

Both work well. Embedding keeps users on your Pimcore site and integrates the forum seamlessly into your page layout. Linking is simpler to set up and opens the forum in its own page, which can be a better experience on mobile devices. Choose whichever fits your workflow.

Can I customize the look of my embedded forum?

Yes. Website Toolbox provides a theme editor with a variety of themes you can choose from to match your Pimcore site's design. You can customize colors, fonts, layout settings, and more to create a seamless look.

Can I make the forum private or members-only?

Absolutely. You can restrict forum access to logged-in users, create invite-only communities, or charge for access with subscription plans. Combined with the SSO integration, you can seamlessly connect your Pimcore user system with the forum.

Do I need to know how to code?

Adding a forum to Pimcore requires minimal technical knowledge. You can paste the Website Toolbox embed code into a WYSIWYG editor's HTML source mode without writing any custom code. If your Pimcore developer has set up editable areas on your pages, content editors can add the forum just like any other content block.

Will the forum work on mobile devices?

Yes. Website Toolbox forums are fully responsive and work great on phones, tablets, and desktops. If you embed the forum, the iframe adapts to the container size automatically. Website Toolbox also offers a mobile app so your members can participate from their phones.