Help > Forum > General > App installation prompt

App installation prompt

Users that frequently visit your forum in the Chrome browser may automatically be shown a prompt asking them if they'd like to install the app for your forum. Chrome uses a set of criteria and visit frequency heuristics to determine when to show the app install banner. If they choose to install the app, an icon is added to the home screen on a mobile device or an app shortcut on desktop. That would allow them to easily access the forum in the future.

The app is available for both iOS and Android, but only Chrome on Android supports showing the installation prompt. Users can also manually install the app if they don't receive an automatic installation prompt.

The app is a Progressive Web App. It will look and work just like your forum does on a normal mobile browser, ensuring that users always have a consistent and familar browsing experience with the added benefit of not having to go out of their way to search the app store to download and install the app.

We're currently working on adding push notifications to browsers and the progressive web app. As Apple does not support web push notifications, iOS devices (iPhone and iPad) will not support the push notifications.

If you'd like to have your forum app available in the app store, our Pro Plan includes that functionality.

If you'd like to prevent the app install prompt from automatically appearing, please follow these instructions:

  1. Log in to your Website Toolbox account.
  2. Click the Appearance link.
  3. In the Appearance menu, click the HTML link.
  4. Insert the following code into the Forum Header HTML Code.
    // prevent app install prompt
    window.addEventListener('beforeinstallprompt', (e) => {
  5. Save your changes.

If you still need help, please contact us.