Help > Forum > General > Exporting your forum content

Exporting your forum content

You can export your forum content, uploaded files, and members list by following the instructions below:

  1. Log in to your Website Toolbox account.
  2. Click the Content link.
  3. In the Content menu, click the Export link.
  4. Click the link corresponding to the format you would like to export your content in.
  5. Your export request will begin being processed. For large forums, the export can take several minutes to finish processing. Once the export has been processed, a Download link will automatically appear on the page. You can leave and return to the page freely without intterupting the export.

The forum content and members list exports are in CSV (Comma Separated Values) or SQL format. CSV files can be opened by any text editor or spreadsheet program, such as Notepad, Excel, or Google Docs. SQL files are used for databases such as mySQL. The files are compressed in a ZIP file to reduce the time required to download them. ZIP files can be opened by a program such as 7-ZIP.

Export requests for Forum Content and Files & Photos are limited to one request per 24 hour period.

If you are interested in how Website Toolbox performs system-wide backups, please click here.


If you still need help, please contact us.