Shopware is a powerful open-source e-commerce platform used by thousands of online stores worldwide. It includes a built-in CMS called Shopping Experiences that lets you design custom pages with drag-and-drop content blocks. But like most e-commerce platforms, it doesn't include a built-in community forum or discussion feature.

That's where Website Toolbox comes in. You can embed a fully featured discussion forum directly into your Shopware store using an HTML content block, or simply link to your forum from your store's navigation. Either way, you get user accounts, moderation tools, and real-time conversations.

This works really well for:

• Product feedback and feature requests
• Customer support communities
• Brand ambassador programs
• Pre-sale Q&A discussions
• Wholesale and B2B buyer forums
• User-generated product reviews
• Niche hobby or enthusiast communities

This step-by-step guide walks you through the process:

Step-by-Step: Add Your Forum

Option A: Embed the Forum

1. Visit shopware.com and log in to your Shopware administration panel. If you don't have a store yet, you can sign up for a free trial or download the Community Edition.
2. In the admin sidebar, go to Content → Shopping Experiences to open the page builder.
3. Click Create new layout to start a new page, or select an existing layout you want to edit. Choose a layout type that fits your needs (e.g., a landing page or custom page).
4. Get your Website Toolbox embed code:
   1. Log in to your Website Toolbox account or create a new forum if you don't already have one.
   2. Go to Integrate → Embed → Embed your forum and copy the embed code.
5. In the Shopping Experiences layout editor, drag an HTML content block from the block panel into your page layout. If you don't see an HTML block, look for a Text block and switch its editor to code/HTML mode.
6. Paste your Website Toolbox embed code into the HTML block. The forum will render inside the block on your store page.
7. Click Save to save the layout. Then assign this layout to a category or page in your Shopware storefront by going to Categories and selecting the page where you want the forum to appear.
8. Click Publish to deploy your changes to the live store. Copy the URL of your published Forum page from your browser's address bar.
9. Go back to Website Toolbox and paste your Shopware page URL into the Where is the forum embedded? field in the Integrate → Embed section.

Option B: Link to the Forum

1. Visit shopware.com and log in to your Shopware administration panel.
2. In the admin sidebar, go to Content → Shopping Experiences or Categories to manage your store's navigation and pages.
3. Get your Website Toolbox forum URL:
   1. Log in to your Website Toolbox account or create a new forum if you don't already have one.
   2. Copy your forum URL.
4. Create a new category or navigation entry in your Shopware store. Set the entry type to Link and paste your Website Toolbox forum URL as the link target. Set the link to open in a new tab.
5. Click Save to publish the navigation change. The forum link will now appear in your store's navigation menu.

Single Sign On

Website Toolbox offers a custom SSO integration service starting at $199.

How to purchase custom SSO integration:

1. Log in to your Website Toolbox account.
2. Go to Integrate → Single Sign On.
3. Under Your Website Builder, select Other from the dropdown.
4. Follow the prompts to complete your purchase.

What Your Members Can Do

Once your forum is connected, your members get a full-featured community experience. Website Toolbox includes many more features beyond what's listed here. Visit the Features Tour to see everything that's available.

Frequently Asked Questions