Help > Forum > Website Integration > Disabling ajax loading in Squarespace

Disabling ajax loading in Squarespace

When embedding your forum into Squarespace, you'll need to follow the instructions below to turn off ajax loading in Squarespace. If ajax loading is enabled, the embed code won't be able to properly load and the forum won't appear on your Squarespace website.

Ajax loading is supported in these Squarespace template families only:

  • Brine
  • Farro
  • Skye - Blog landing page only
  • Tremont
  • York

Ajax loading is not supported in Squarespace version 7.1. If you're not using one of the aforementioned template families or if you're using Squarespace version 7.1, you won't need to turn off ajax loading.

You can follow the instructions below to turn off ajax loading:

  1. Visit
  2. Log in to your Squarespace account.
  3. Select the site you want to edit.
  4. Click Design.
  5. Click Style Editor.
  6. Uncheck the check box next to Enable Ajax Loading. If this option isn't visible, that means your template doesn't support ajax loading and you don't need to turn it off.
  7. Click Save.

You can also refer to this help article on Squarespace for more information.

If you don't want to disable ajax loading on your Squarespace website, you can link to your forum instead of embedding your forum. Linking to your forum will work even if ajax loading is enabled in Squarespace.

If you still need help, please contact us.