Loading...
Features
Pricing
Log In
Start Free Trial
Features
Pricing
Start Free Trial
No credit card required
Help
Forum
Popular
Connect Your Domain: Instructions for Each Domain Provider
Authorizing Website Toolbox to send email
Embedding a forum into your Squarespace website
Single Sign On - Token Based Authentication
Website Toolbox is not authorized to send email
Facebook Connect
Creating a Verified PayPal Business Account
Using Webhooks
Allowing users to log in with Google
Reducing page view usage fees
Categories
Website Integration
Authorizing Website Toolbox to send email
Embedding a forum into your Squarespace website
Single Sign On - Token Based Authentication
Website Toolbox is not authorized to send email
Using Webhooks
WordPress Plugin
Embedding the forum into your website
Disabling ajax loading in Squarespace
API Documentation
Embedding a forum into your GoDaddy website
Adding your forum to a WordPress.com website
Making your forum layout match your website
Embedding a forum into your Shopify website
Single Sign On - SAML
Getting your API Key
Changing where returned email is sent
Single sign on using OAuth
Embedding a forum into your Google Sites website
Embedding the forum into multiple websites
Single sign on methods
Additional URL parameters for SSO account creation
Embedding a forum into your Wix website
Sample code for receiving a webhook event
Embedding a specific forum page into your website
Embedding a forum into your Webflow website
Embedding a forum to your Kartra website
Allowing users to log in with Microsoft
Adding a link to your website on your forum
Embedding a forum into your Weebly website
Can I embed the forum into my app?
Unembedding the forum from your website
Embedding a forum into your Blogger website
Sample code for making an HTTP request
CraftCMS Community Plugin
Adding a Forum to Your MembershipWorks Website
Embedding a forum into your Webador website
Joomla Extension
Linking to your forum on your Squarespace website
Changing the width of your embedded forum
Pre-filling fields on the sign up page
The page is redirecting before the embedded forum is shown
Embedding a forum into your LearnWorlds website
How do I get the HTML code to insert into my website?
Drupal forum module
Embedding a forum into your IONOS website
Embedding a forum into your Kajabi website
Changing your API Key
Embedding a forum into your Brilliant Directories website
Embedding a forum into your Elementor website
Do you have a widget to embed topics into my website?
Is the forum embed code search engine friendly?
API quota
Embedding a forum into your Duda website
Embedding a forum into your Course Creator's Kit website
Using the embed code in Safari
Why is my embedded forum appearing as a full page?
Embedding your forum into multiple pages
Programmatically creating a user's account
Embedding a forum into your HubSpot website
Embedding a forum into your Ghost website
Embedding a forum into your BigCommerce website
Cross-Origin Resource Sharing (CORS) for the API
Embedding a forum into your Bubble website
400 Bad request API response
Single Sign On - JWT
Installing the forum in a directory/folder of your website
External pages appear within the embedded forum area
Understanding webhook payloads
Embedding a forum into your Carrd website
Embedding a forum into your Jimdo website
How do I update my website name or address?
Embedding a forum into your Yola website
Turning off embedding for mobile devices
Embedding a forum into your Webnode website
Embedding a forum into your White Fuse website
Embedding a forum into your 3dcart website
Embedding a forum into your Rise.com website
Embedding a forum into your Yondo website
Removing the "via websitetoolbox.com" text from Gmail
Embedding a forum into your Without Code website
Will I lose any data if I disable the WordPress plugin?
Embedding a forum into your uKit website
Embedding a forum into your Teachable website
Embedding a forum into your Webs.com website
Embedded forum has extra height or scrollbars
Linking a forum into your Berta website
Embedding a forum into your Readymag website
Embedding a forum into your Website-Builder.com website
Embedding a Forum into Your Thinkific Website
Embedding a forum into your Volusion website
Embedding a forum into your Uscreen website
Single Sign On between Bubble.io and your Website Toolbox Forum
Embedding a Forum into Your New Zenler Website
Embedding a forum into your Softr website
Embedding a forum into your Pixpa website
Embedding a forum into your Builderall website
Embedding a forum into your MATRIX LMS website
Embedding a forum into your LearnyBox website
Embedding a forum into your uCoz website
Embedding a forum into your Strikingly website
Embedding a forum into your Bravenet website
Embedding a forum into your Jigsy website
Embedding a Forum into Your Jumpseller Website
Embedding a forum into your Moonfruit website
Website Toolbox Reviews
Embedding a forum into your 10web website
Embedding a forum into your ClickFunnels website
Embedding a forum into your Replit website
Embedding a forum into your GlideApp website
Embedding a forum into your DrapCode website
Embedding a forum into your Tadabase website
Embedding a forum into your Flywheel website
Embedding a forum into your Wild Apricot website
Embedding a forum into your Typepad blog
Embedding a Forum into your CustomerHub website
Embedding a forum into your PageCloud website
Embedding a forum into your BoldGrid website
Embedding a forum into your MemberVault website
Removing Gmail's untrusted site / suspicious link message
Embedding a forum into your Simvoly website
Embedding a forum into your Yahoo Small Business website
Embedding a forum into your Lodgify website
Embedding a forum into your Adobe Business Catalyst website
Embedding a Forum into your NinjaSites website
SSO integration between Outseta and your forum
Embedding a Forum into Your MailerLite Website
Embedding a forum into your Unstack website
Embedding a forum into your Moodle website
Embedding a forum into your Systeme.io website
Embedding a forum into your Hibu website
Embedding a forum into your OpenCart website
Embedding a forum into your MotoCMS website
Users
Facebook Connect
Allowing users to log in with Google
User titles
How can a user edit their profile?
How can a user edit their account preferences or settings?
Logging into your forum account
Allowing users to log in with X
Emailing all of your users
Sending a welcome email to new users
User Accounts
Adding a new custom profile field
Creating a new user account
How can administrators log in?
Viewing a profile
Assigning an administrator
Inviting users
Editing members
Changing the username of a user
The forum owner user account
Users are unable to verify their email address or reset their password
What is a moderator?
Signup Approval
Persistent log in
Deleting members
Allowing users to log in with LinkedIn
Banning an IP address
Moderating the content of your forum
Preventing new user signups
Hide or change the Sign Up link
Unbanning a user
Downloading the users list
Adding a required field during sign up
Searching for a user
Two-factor authentication
Restoring a deleted user
Email notifications of new signups
The email address verification feature
Changing the default members list page
The Log In and Sign Up links aren't appearing
Changing the password of a forum user
Hide or change the crown and shield icon that appears on moderator and administrator avatars
Viewing a user's email address
Allowing users to log in with GitHub
Reputation
Allowing access by invitation only
What is the Members List?
Approving and declining members
I forgot my forum account password
Banning a user
Resending an invitation
Viewing online users
Viewing the actions an administrator or moderator has taken
Requiring two-factor authentication
Custom profile fields
Users receive an invalid or spam email error upon logging in
Blocking users from a specific country
Offline mode
Preventing users from emailing other users
Showing a welcome message to users
Hiding the "Members" link
Ignoring or blocking a user
Hide the Logout link
Viewing users that have not verified their email address
Viewing inactive users
Default signup options
Viewing the users that have an invalid email address
Emailing a large quantity of people
Assigning an avatar for your account
What is a guest?
Getting the signup link for an invite-only forum
User's IP address
What is a junior member?
Viewing information about guest users
Signing up with Facebook
How do I change my email address?
Viewing the ignored email addresses
Do members of my forum have to pay any fees?
Some new users don't appear in the moderation queue
Skipping email verification for a user
How do people join my forum?
Messaging all forum members
Using an email address as the username
Getting a list of member email addresses
How to charge users for using your forum
Can I view the passwords of my users?
Preventing users from making their full name private
Signatures
How can a user delete their account?
Hiding usernames
Resending an email verification email
Where do birthdays show?
Email addresses that contain a plus sign
Disabling a social single sign on method
Users receive an error saying we received an unsubscribe request
The birthday profile option
Changing the username format
Forcing the full name to be private
Disabling user information hover cards
Users with multiple accounts
User invitations disabled
I accidentally deleted the forum owner user account
Resubscribing to emails from the forum administrator
Clicking the "Approve" or "Decline" link in my email results in "no permission" error.
Access denied while using VPN
I forgot my forum account username
Can we limit one account per IP address?
Declining a user without emailing them
Checking if a user is logged in using JavaScript
Only allowing users from specific countries
User's names are shown next to their username
Hide a user on the Top Posters and Most Reputed lists
Handling unrequested password reset emails
Domain Name
Connect Your Domain: Instructions for Each Domain Provider
Using your own domain name
What is my forum address (URL)?
Troubleshoot CNAME records
How to connect your domain to your forum
Identify your domain host
Disconnecting your custom domain
Making emails use your embed page link
How can I use a "naked" domain (a domain without the 'www' prefix) with my forum?
Free forum domain names
Changing your forum address
All About URLs and CNAME Records
I need help with the CNAME record. What should I tell my domain host?
What is a CNAME?
Receiving email on your managed custom domain name
Do I need to update my nameservers?
General
How do I insert the HTML code into my website?
Integrating the chat room with your forum
Specifying Terms & Rules for your forum
Importing content from a different system
Setting the forum language
Mobile app
Exporting your forum content
Instant messenger
Temporarily disabling your forum
Changing the forum home page
Promoting your forum
Forcing guests to login before allowing access to the forum
Reducing the returned or spam email rate
Why isn't my feed loading properly?
What integrations are available?
How do I delete my forum?
Making your forum private
Add an app icon for your forum to your mobile home screen
Making your forum both private and hidden
Website Toolbox forum demo
New feature requests
How do I insert HTML code into my forum?
Setting the ads.txt file
How do I make an announcement?
Using SSL (HTTPS) with your forum
App installation prompt
JavaScript events
How do I update my website name or address?
Downloading the analytics
Making your forum public
Can I create more than one forum in my account?
Adding a cookie consenst dialog
User guide
Purchasing advertising inventory
Is the forum GDPR compliant?
Importing users from a different system
How do I create a forum?
How long do you keep the data?
What features are available?
Live streaming using YouTube
Preventing a different language from being used
Are there any limitations?
Gamification
Where are your data centers located?
The 403 forbidden error
Monetizing your forum
Password protecting your forum
Disabling all email from your forum
What are your support hours?
How do I add a logo/picture/image to the top of the page?
Uploading an image to a hidden category to get its web address
Adding a custom footer to emails
Forum examples
Retrieving a deleted item
What's New
Website Toolbox infrastructure and backup practices
What security features are available?
Redirecting HTTP pages to HTTPS
Are there ads on the forum?
Manifest.json file
The WYSIWYG advanced text editor
What is the IP address of Website Toolbox?
The Access Denied error
Blocking robots
Who owns the data?
I'm not able to receive emails
Do you allow adult content?
How does Website Toolbox prevent against malware and viruses?
Taking a screenshot
Where can I find your privacy policy?
Learn HTML
Branded app requirements
Embedding a Forum into a React Native app
Viewing your support tickets
What cookies are stored by the forum?
What browsers are supported?
What is a page view?
Where can I find your Terms of Service?
Clearing your browser's cache, cookies, and history
What is a tool?
Where can I view my support tickets?
Making a category public
Requiring the page to be loaded in a frame
How do I contact Website Toolbox?
Do I have to have my own website?
Data Processing Agreement (DPA)
How is the forum structured?
Creating a privacy policy
Where is your DMCA policy?
Why doesn't the HTTPS indicator appear in my browser?
Emails go into the spam folder
Embedding a form into your contact page
Preventing unidentified bots from accessing your forum
Service-level agreement
Why is user-to-user email being sent from the outgoing email address?
Complaints
Preventing questionable ads from appearing
Linking to Website Toolbox using a banner or logo
Set up Meta pixel tracking
Changing which Gmail category/tab emails appear in
Topics & Posts
Anonymous/Guest posting
Merging two topics
How do I delete a post/reply?
Censored words
How can I get an RSS, JSON, JavaScript, or XML feed of new topics?
Moving a topic to a different category
Post Approval
AI Moderation
Adding a video to a post
How do I delete a topic?
Social Sharing
Emojis
Inserting photos into your post
How do I post a new topic?
Approving and declining posts
Changing the order that posts appear in
Receiving email notifications of new posts
Preventing topics from going to the first unread post
Preventing post spam
How do I pin or un-pin a topic?
Mention/tag a user in a post
Topic views
Moving a post to a different topic
Attaching files to a post
Changing which topics are automatically followed
How do I lock or un-lock a topic?
EasyCode / BBCode
Replying to an individual post
The post edit time limit
Viewing the exact date and time of a post
Archiving topics
Having a live discussion
Weekly missed content summary email
Set a message template for new topics in a category
How do I post a topic reply?
Editing a topic title
How do I edit a post?
A post is missing
Inserting HTML or embed code into your post
Changing how often followed content notifications are sent
Following a topic
Showing a post number next to each post
The read/unread status of posts
Sharing a post
Removing the message from post notification emails
Changing the size of emojis
Reporting a post
Scheduling a post
Enabling browser push notifications
How are the topics sorted?
Unfollowing a topic
Adding a direct/private message button to posts
Link previews and media embedding
Inserting a link into your post
Liking posts
Creating an AI bot for your forum
New user posting limit
Change post ownership
Allowing or preventing users from editing their posts
Reviewing reported posts
Limiting the height of photos in posts
Turning off followed content email notifications
Topic sorting methods
The character limit
Replying to posts via email
Sending email notifications of new posts to an email address
Hiding who disliked a post
Removing the dislike button
Specifying a Facebook Share logo
Can I post a topic into multiple categories at once?
Preventing long posts from being collapsed
Creating a form
Preventing audio and videos from being downloaded
What are top topics?
Default topics per page
Removing the edited post indicator text
Disabling automatic browser push notification prompts
Showing font options when composing a new post or message
Displaying the user's post count in posts
Allowing or preventing users from deleting their posts
Which post is used for the topic preview?
Hiding post dates
Showing topic subjects to guests, but topic content to logged in users only
Preventing users from uploading file attachments
Viewing a topic using a topic ID
Viewing a single post
Replies per page
Creating topics via email
Hiding the number of replies
Viewing who liked a post
Hiding the text color option from the post editor
Error related to violating community guidelines
Showing the full post in search results
Posts with questionable content
Users aren't receiving some topic notification emails
Unformatting copied text
Printing a topic
Limiting the number of words in a post
Removing attachments from post notification emails
How do I find the URL or address of a topic?
How often are topic views updated?
Retaining formatting upon copy/pasting
Adding monospace text through EasyCode
Why does disliking a post require a reputation of at least 2?
Requiring approval of posts with links
How do I hide the print option?
Formatting math equations with MathJax
Prevent users from viewing poll results before they vote
Themes & Appearance
Adding a link to the navigation menu
Common CSS theme customizations
Adding your own CSS code
Can I place my own banner ad on the page?
Customizing your theme
Adding content to a page
Changing the appearance of the topic title links
Changing the text size
Adding new pages
Changing the font style
Uploading a logo
Customizing your forum's text
Uploading a header image
Changing who forum emails come from
What languages are supported?
Changing the appearance of the category title links
Removing the language drop down
Using a custom font
Changing the logo link
How do I edit the header?
Changing background color of posts for specific user groups
Do I need to know HTML or CSS?
Centering your logo
Specifying category images
Adding an image to the category title
Changing the appearance of letter avatars
Which themes are responsive?
How do I change my Website Toolbox username?
Customizing the appearance of emails
Adding content to the sides of the page
How do I edit the footer?
Changing your forum's title
How do I add a favicon (site icon)?
Changing the background color
Changing the appearance of usernames
Linking the header image
Activating a theme
Changing the background image
Using a valid top-level domain name for Google Adsense
Specifying the forum's description
Customizing the embed loading icon
Removing the hide category icon
Adding a "back to top" icon
Preventing numbers from being rounded
How do I remove Website Toolbox branding?
Changing the color of posted links
Limiting the height of posts
Centering layout content
Why aren't the images loading?
Hiding the title on your page
Adding links to the footer
Adding links to the footer
Categories
Searching for a post
Making a category private
Visibility of private categories
How do I edit a category's title or description?
What is a category? What is a heading?
Setting a user group's category permission
How do I unlist a category?
How do I create a category?
Making a category accessible to only a few users
Changing the order of your categories and headings
Assigning a category moderator
How do I lock or un-lock a category?
Hiding and unhiding categories
Hiding the list of subcategories
Forcing guests to login before allowing access to a category
Creating a subcategory
Password protecting a category
Putting a category under a heading
How do I delete a category?
Following a category
Viewing an unlisted category
Automatically logging a user into a password protected category or forum
Unfollowing a category
What does indenting a category do?
Collapsing the list of subcategories
What is a subcategory?
Grouping categories
How do I delete a heading?
How do I edit a heading?
Changing a category moderator's permission
Creating a heading
Getting the ID of a category
Undeleting a category
Creating a forum without categories
What is a forum?
Combining categories
Why isn't the password protection feature asking for the password?
Showing the moderators of a category
Viewing the actions a category moderator has taken
Removing a category moderator
How to show or hide subcategory topics
Paid Access
Creating a Verified PayPal Business Account
Requiring users to pay to access the forum
Paid Access Overview
Donations
Giving paid access to a user
Can I use Stripe as my payment processor?
Configuring your PayPal account for Paid Access
Paid Access Best Practices
Requiring users to pay to access a category
Canceling a user's paid subcription
Creating multiple or discounted Paid Access pricing plans
If I change the pricing, will old users continue with the older pricing?
Will administrators be required to purchase Paid Access?
Viewing your premium forum subscriptions on PayPal
What is the Expired user group?
How can a user cancel their paid access subscription?
Requiring users to pay for features on the forum
Getting a user's PayPal Profile ID
Viewing the users that have paid
Where do the Paid Access payments go?
PayPal encryption error
Are there any fees for Paid Access?
Removing paid access for a user
How much does a business PayPal account cost?
Changing the PayPal account used for Paid Access
Viewing a paid access user's transactions and Profile ID
Does changing the cost of Paid Access affect users who already subscribed?
Page Views
Reducing page view usage fees
Integrating Google Analytics or Google Tag Manager
What time zone is used for the forum statistics?
Website Toolbox shows more page views than third-party analytics tools
Real-time page views
Viewing detailed page view statistics
Top page viewers
What if there is a spike in my page view usage?
Why are the prices based on page views instead of features?
What is a page view?
What is an active user?
Guest Top Page Viewers on a private forum
User Groups
Adding users to a user group
User Promotions
Editing a user group's default permission
Changing a user's group
Creating a user group
An introduction to user groups and permissions
Membership to multiple groups
What is a user group?
Retrieving a user group's ID
Assigning user roles
Deleting a user group
What are user group promotions?
Adding a user group promotion
Editing or deleting a user group promotion
Files
Post attachments
How to specify what types of files can be uploaded
The maximum file size
How do I delete an uploaded file?
Preventing uploaded photos from being resized
Deleting the largest files
Purchasing additional storage
Preventing users from downloading attachments
What is an avatar?
Preserving image headers
How do I delete an avatar?
How do I delete a file attachment?
Tags
Tagging topics
Renaming a tag
Enabling tagging
Deleting a tag
Viewing topics with a specific tag
Untagging a topic
Messages
Messages
What's the difference between messages and the instant messenger?
Deleting a conversation
Receiving email notifications for new messages
Sending a message
Leaving a conversation
Search Engines
Connecting to Google Search Console
Why are some pages blocked in the robots.txt file?
Search engine spidering
Specifying meta tags
Is there a sitemap?
Preventing your forum from being indexed by search engines
Allowing search engines to only index topic titles
Blocking a specific search engine or bot
Adding meta tags on specific pages
Preventing search engines from indexing user profiles
Preventing a category from being indexed by search engines
Why are search engines appearing even though my forum is private?
Allowing posted links to be followed by search engines
Calendars
Types of events
Adding an event
Enable or disable the calendar
What are multiple calendars for?
Emailing users when a new event is posted
Requesting an event reminder
Editing calendar settings
Deleting an event
Assigning a calendar moderator
Creating a new calendar
Approving and declining events
Setting a user group's calendar permission
Editing a calendar event
Activating or disabling event approval
Deleting a calendar
Changing a calendar moderator's permission
Removing an event reminder
Viewing the actions a calendar moderator has taken
Removing a calendar moderator
Polls
How do I create a poll?
Making your poll results public
How do I edit or delete a poll?
Can guests vote on polls?
Can a user edit their own poll?
Billing
Stopping automatic renewal of your subscription
How do I change my plan or package?
How can I get a receipt or invoice for my purchase?
How much does the forum cost?
How do I purchase or renew my service?
Viewing your billing history
Make a deposit
Do you offer discounts to non-profit organizations?
How do I purchase my forum?
How do I extend my free trial?
Why are ads being shown on my paid forum?
What is your refund policy?
What happens when my free trial ends?
Removing a debit or credit card from your account
Activating automatic renewal of your subscription
Adding a debit or credit card to your account
Where do I send my check or money order payment?
What is the transaction fee?
How do I renew my forum?
Updating your debit or credit card information
Paying using Bitcoin
How do I change the length that my subscription will renew for?
How can I pay with PayPal?
Albums
Photo Albums
Creating a photo album
Assigning an album moderator
Changing the caption of an album photo
Deleting an album photo
Deleting an album
Chat Room
Popular
Integrating the chat room with your forum
What features are available?
Creating a room
User accounts
Viewing the members list
How long is the chat history stored?
Clearing the chat history
Private messages
Guest login
Are messages in the chat room persistent?
Categories
General
How do I insert the HTML code into my website?
Integrating the chat room with your forum
What features are available?
Creating a room
How do I update my website name or address?
How long is the chat history stored?
Clearing the chat history
The 403 forbidden error
How do I add a logo/picture/image to the top of the page?
Retrieving a deleted item
Are messages in the chat room persistent?
Website Toolbox infrastructure and backup practices
What is the IP address of Website Toolbox?
Who owns the data?
Learn HTML
Taking a screenshot
Where can I find your privacy policy?
Viewing your support tickets
What is a page view?
What is a tool?
Clearing your browser's cache, cookies, and history
Where can I find your Terms of Service?
Requiring the page to be loaded in a frame
Where can I view my support tickets?
Do I have to have my own website?
How do I contact Website Toolbox?
Where is your DMCA policy?
What languages are supported?
Preventing questionable ads from appearing
Linking to Website Toolbox using a banner or logo
Users
User accounts
Viewing the members list
Guest login
Private messages
Assigning an administrator
Deleting a user
Approving and declining members
Banning a guest
Changing your avatar
Banning a member
Unbanning a user
Billing
Stopping automatic renewal of your subscription
How do I change my plan or package?
How can I get a receipt or invoice for my purchase?
How do I purchase or renew my service?
Viewing your billing history
Make a deposit
Do you offer discounts to non-profit organizations?
What is your refund policy?
Activating automatic renewal of your subscription
What happens when my free trial ends?
Removing a debit or credit card from your account
Adding a debit or credit card to your account
Where do I send my check or money order payment?
Updating your debit or credit card information
Paying using Bitcoin
How do I change the length that my subscription will renew for?
How can I pay with PayPal?
Website Toolbox Account
How do I delete my Website Toolbox account?
How do I change my email address?
Changing your Website Toolbox account password
Change the ownership of your Website Toolbox account
How do I change my Website Toolbox username?
Linking multiple Website Toolbox accounts together
I forgot my Website Toolbox account password
Why is my Website Toolbox account disabled?
I forgot my Website Toolbox account username
You may also
contact us
for help with your questions.