Help > Forum > User Groups > Changing a user's group

Changing a user's group


For a single user:

  1. Log in to your Website Toolbox account.
  2. Click the Users link
  3. In the Users menu, click the Group Permissions link.
  4. Under the Change a User's User Group section, enter the Username of the user and press Enter on your keyboard. (If the user's account hasn't been created yet, first register the user account.)
  5. Change the user groups as required.
  6. Close the Change User Group dialog window.

For multiple users:

  1. Log in to your Website Toolbox account.
  2. Click the Users link
  3. In the Users menu, click the Group Permissions link.
  4. Click the Manage link next to the user group that the users are in.
  5. In the Manage drop down, click Users.
  6. Check the check box next to each user.
  7. Select Change user groups from the drop down in the bottom-left corner of the page.
  8. Change the user groups as required.

You can also easily add multiple users to a user group.

These instructions are for the new themes. If you are using an old theme, please use these instructions instead.

For a single user:

  1. Log in to your forum account (Must be an administrator account.)
  2. View the member's profile.
  3. Click the icon located towards the right side.
  4. Assign the primary user group and additional user groups in the profile as required.
  5. Submit your changes.

For multiple users:

  1. Log in to your forum account (Must be an administrator account.)
  2. On mobile devices and in some themes, click the (main menu) icon located towards the top left corner of the page. Skip this step if you don't see the icon.
  3. Click the Members link.
  4. Check the checkbox next to each member for which the user group has to be changed.
  5. Click the icon located towards the bottom-right of the page.
  6. Click the Change primary user group or the Change additional user group option from the dropdown box.
  7. Follow the directions on the resulting page.

Note: A member can have only one primary user group. However, a member can be assigned to all groups in the forum as an additional user.


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