User backups and exporting data

Website Toolbox can provide an export of your data for the forum system upon request for a $49 fee. The fee must be charged because exporting the data requires a technician to manually go into the database and extract your forum data, which is a time consuming and complex process.

Important Notes:

• The data will be exported in CSV (Excel) format.
• The data can be exported in XML or SQL format upon request.
• Data related to uploaded files using the file uploading utility requires a separate $75 fee to export.
• There is no refund for this service.
• There is no guarantee that the data will be useful or that the data will match the format for your particular task.
• We can export the data for your members list for free.

Please contact us if you would like your data to be exported.

If you are interested in how Website Toolbox performs system wide backups, please click here.

If you still need assistance, please contact customer support.