Help > Forum > Domain Name > Linking a domain name with your account

Linking a domain name with your account

The process of linking a domain name to your account has been created for your security so that others do not point a domain name to your forum without your approval.

If you receive an error that says "The specified subdomain is not linked with this account" or "The account "DOMAIN" does not exist or the forum has not been activated." when you try to access your forum with a domain name, it means you have not specified your domain name in your forum settings. You can do so by following the instructions below:

  1. Log in to your Website Toolbox account.
  2. Click the Appearance link.
  3. In the Appearance menu, click the Domain Name link.
  4. Choose the Use an Existing Domain option.
  5. Proceed with the on-screen instructions.

If you still need help, please contact us.