01/15/09
Your city and state? Seattle Washington
Describe the quality of our product(s). Excellent
Would you purchase from us again? Yes
Would you recommend us to a friend or another business? Yes
How did you find 4Rails.com? Internet
Did we respond to your call(s) promptly? Yes
Was our representative knowledgeable? Yes
Did your merchandise arrive promplty? Yes
Comments:
Bought a 12' oil-rubbed bronze foot rail. Everything arrived exactly as I had hoped. The color and quality are just what I needed. Thank you.
Frank
01/12/09
Your city and state? New York, New York
Describe the quality of our product(s). Arrived in perfect condition
Would you purchase from us again? I have and will again
Would you recommend us to a friend or another business? I have
How did you find 4Rails.com? Friend
Did we respond to your call(s) promptly? Yes
Was our representative knowledgeable? Extremely
Did your merchandise arrive promplty? Yes
Comments:
I have purchased a variety of products from 4rails.com. They have a knowledgeable and friendly staff. Their products are also the best I've ever seen. As advertised...always!
06/14/08
Your city and state? Union, NJ
Describe the quality of our product(s). Perfect
Would you purchase from us again? Yes
Would you recommend us to a friend or another business? Yes
How did you find 4Rails.com? Concert
Did we respond to your call(s) promptly? Yes
Was our representative knowledgeable? Yes
Did your merchandise arrive promplty? The day after I ordered
Comments:
I saw your foot rail on a bar on the set of a Bon Jovi concert a few months ago. (I didn't actually know it was your product at the time.) Anyway, I saw a picture of it on your website and decided to buy. It arrived in one day, in pristine condition and was simple to install.
06/03/08
Your city and state? West Palm Beach, Fl
Describe the quality of our product(s). Superb
Would you purchase from us again? Absolutely
Would you recommend us to a friend or another business? Yes
How did you find 4Rails.com? Saw their product at Doral Resort
Did we respond to your call(s) promptly? Yes
Was our representative knowledgeable? Extremely
Did your merchandise arrive promplty? 3 days
Comments:
Our rail arrived in perfect condition and their customer support was incredibly helpful.
03/16/08
Your city and state? Austin TX
Describe the quality of our product(s). Excellent
Would you purchase from us again? Yes
Would you recommend us to a friend or another business? Yes
How did you find 4Rails.com? Neighbor
Did we respond to your call(s) promptly? Yes
Was our representative knowledgeable? Very helpful
Did your merchandise arrive promplty? Less than a week
Comments:
Excellent service and quality. Highly recommend.
01/17/08
Your city and state? Danbury CT
Describe the quality of our product(s). Excellent
Would you purchase from us again? No doubt
Would you recommend us to a friend or another business? Yes
How did you find 4Rails.com? Google
Did we respond to your call(s) promptly? Very prompt
Was our representative knowledgeable? Yes
Did your merchandise arrive promplty? 1 day
Comments:
Great website. Very informative. I called to order just to check my measurements and your service was fast and courteous!
11/20/07
Your city and state? Coram NY
Describe the quality of our product(s). Excellent
Would you purchase from us again? Yes
Would you recommend us to a friend or another business? Yes
How did you find 4Rails.com? Repeat Customer
Did we respond to your call(s) promptly? Yes
Was our representative knowledgeable? Yes
Did your merchandise arrive promplty? Yes
Comments:
I've been using CFM for most of my restaurant renovations. You can't beat the quality of their products and the level of service they provide. I just did a home bar using their bronze foot rail. My customer talks more about the rail then about the bar.
11/12/07
Your city and state? Austin Tx
Describe the quality of our product(s). excellent
Would you purchase from us again? yes
Would you recommend us to a friend or another business? yes
How did you find 4Rails.com? newspaper
Did we respond to your call(s) promptly? yes
Was our representative knowledgeable? yes
Did your merchandise arrive promplty? yes
Comments:
just purchased an oil rubbed bronze foot rail. It was better than I had expected. the finish is perfect and exactly as described by your representative. Very heavy duty but elegant looking.
10/30/07
Your city and state? Scarsdale NY
Describe the quality of our product(s). Excellent
Would you purchase from us again? Yes
Would you recommend us to a friend or another business? Yes
How did you find 4Rails.com? Another customer
Did we respond to your call(s) promptly? Yes
Was our representative knowledgeable? Yes
Did your merchandise arrive promplty? Sooner than promised
Comments:
We recently purchased an oil-rubbed bronze foot rail and matching glass rack. I was impressed not only with the quality of the products we received but also with the care that was taken in packaging. The products arrived in perfect condition and it looked exactly as we had hoped. Their customer service was unbelievable and their reps must have taken 20 phone calls from us prior to our purchase. Their service and attention to detail was first-rate.
| Constantine Cabinetry | Email |
10/22/07
Your city and state? NY
Describe the quality of our product(s). Excellent
Would you purchase from us again? Yes
Would you recommend us to a friend or another business? Yes
How did you find 4Rails.com? Existing Customer
Did we respond to your call(s) promptly? Yes
Was our representative knowledgeable? Yes
Did your merchandise arrive promplty? Yes
Comments:
We are a regular customer and can say that we continue to be pleased with not only the products we receive but the outstanding service as well. Our orders almost always arrive exactly as expected and better. In the unusual situation that something does go wrong, they are on top of it immediately. Would never buy elsewhere!
10/12/07
Your city and state? Land O'Lakes, Florida
Describe the quality of our product(s). Very heavy!
Would you purchase from us again? Yes
Would you recommend us to a friend or another business? Yes
How did you find 4Rails.com? Internet
Did we respond to your call(s) promptly? Yes
Was our representative knowledgeable? Extremely Knowledgeable and Helpful
Did your merchandise arrive promplty? Absolutely
Comments:
I had ordered from another company and over two weeks passed and my rail and glass rack had not even shipped yet. I canceled my original order and purchased from 4Rails.com. My entire order was here and installed in less than a week.
Thank you guys!
09/21/07
Your city and state? Mahopac NY
Describe the quality of our product(s). Better than expected
Would you purchase from us again? surely
Would you recommend us to a friend or another business? yes
How did you find 4Rails.com? Google
Did we respond to your call(s) promptly? 1 Call
Was our representative knowledgeable? Extremely
Did your merchandise arrive promplty? 1 day
Comments:
Pleasant and very knowledgeable. The representative asked the righrt questions and made sure I got what I needed.
09/12/07
Your city and state? Seattle, Wa
Describe the quality of our product(s). Much better than I expected
Would you purchase from us again? I will and I have
Would you recommend us to a friend or another business? Of Course
How did you find 4Rails.com? Been buying for our restuarants for several years
Did we respond to your call(s) promptly? Yes
Was our representative knowledgeable? Yes
Did your merchandise arrive promplty? Yes!!!
Comments:
This company is always prepared to help. Our ordersare complicated and we often need specially designed parts and custom finshes. They are always up to the task and never disappoint us.
03/29/07
Your city and state? Yonkers NY
Describe the quality of our product(s). Very heavy, great quality
Would you purchase from us again? Yes
Would you recommend us to a friend or another business? Yes
How did you find 4Rails.com? Referred by a friend who owns a restaurant
Did we respond to your call(s) promptly? Yes
Was our representative knowledgeable? Yes
Did your merchandise arrive promplty? Next day
Comments:
Very satisfied. As advertised and more!
02/28/07
Your city and state? Dallas TX
Describe the quality of our product(s). Beautiful
Would you purchase from us again? Most certainly
Would you recommend us to a friend or another business? Yes
How did you find 4Rails.com? Contractor
Did we respond to your call(s) promptly? Yes
Was our representative knowledgeable? Yes
Did your merchandise arrive promplty? About 4 days after ordering
Comments:
Your representative was so patient and knowledgeable. He asked the right questions and made sure I ordered exactly what I needed.
02/18/07
Your city and state? Ft. Lauderdale, Florida
Describe the quality of our product(s). Excellent
Would you purchase from us again? Most definitely
Would you recommend us to a friend or another business? Yes!
How did you find 4Rails.com? Friend
Did we respond to your call(s) promptly? Did Not Call
Was our representative knowledgeable? Did no speak with ayone
Did your merchandise arrive promplty? YES!!!!
Comments:
Ordered online and didn't speak with anyone. Your website is informative and makes purchasing easy. I received my merchandise quickly and it is beautiful. By the way, it is a 14' brass foot rail.
Thanks again!!!
01/31/07
Your city and state? Wilton, Ct.
Describe the quality of our product(s). Perfect - very heavy duty and highly polished
Would you purchase from us again? Without a doubt
Would you recommend us to a friend or another business? For sure
How did you find 4Rails.com? Yahoo search
Did we respond to your call(s) promptly? Very promptly
Was our representative knowledgeable? Yes!!!
Did your merchandise arrive promplty? I was told approximately 3-5 days to arrive but it came the next day
Comments:
Very pleased with the quality of your bar rail. It's so much better than any I've seen at any bar or nightclub. It also came with everything needed to install it, as you had told me. I was going to have a contractor install it but I decided to do it myself. Came out perfect!
| Jennifer Escaravage | Email |
01/31/07
Your city and state? Kent, NY
Describe the quality of our product(s). Superb
Would you purchase from us again? I have and will
Would you recommend us to a friend or another business? Yes
How did you find 4Rails.com? Repeat customer
Did we respond to your call(s) promptly? Yes
Was our representative knowledgeable? Yes
Did your merchandise arrive promplty? Always
Comments:
I have purchased several foot rails, handrails, a glassrack and more. Your products are always top-notch. I appreciate your attention to detail and your willingness to help me on the phone. I will continue to use your products.
Thank you,
Jen
04/19/06
Your city and state? Croton Falls, NY
Describe the quality of our product(s). superb
Would you purchase from us again? absolutely
Would you recommend us to a friend or another business? I will
How did you find 4Rails.com? A friend
Did we respond to your call(s) promptly? Yes, very quickly
Was our representative knowledgeable? Knowledgeable and extremely helpful
Did your merchandise arrive promplty? in about 6 days after I ordered
Comments:
Thank you for the quick response and great bar rail
03/27/06
Your city and state? Manorville, New York 11949
Describe the quality of our product(s). Very Good
Would you purchase from us again? If I need Rails, Yes
Would you recommend us to a friend or another business? Yes
How did you find 4Rails.com? Web
Did we respond to your call(s) promptly? Yes
Was our representative knowledgeable? Yes
Did your merchandise arrive promplty? Yes
Comments:
I bought a 12' Chrome Rail Kit for my Bar. The product worked out Great. Mounting the floor brackets into a tile/cement floor was a challenge, But seems to be very strong and sturdy.
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