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53 Entries
Your city and state? Union, NJ Describe the quality of our product(s). Perfect Would you purchase from us again? Yes Would you recommend us to a friend or another business? Yes How did you find 4Rails.com? Concert Did we respond to your call(s) promptly? Yes Was our representative knowledgeable? Yes Did your merchandise arrive promplty? The day after I ordered Comments: I saw your foot rail on a bar on the set of a Bon Jovi concert a few months ago. (I didn't actually know it was your product at the time.) Anyway, I saw a picture of it on your website and decided to buy. It arrived in one day, in pristine condition and was simple to install.
Your city and state? West Palm Beach, Fl Describe the quality of our product(s). Superb Would you purchase from us again? Absolutely Would you recommend us to a friend or another business? Yes How did you find 4Rails.com? Saw their product at Doral Resort Did we respond to your call(s) promptly? Yes Was our representative knowledgeable? Extremely Did your merchandise arrive promplty? 3 days Comments: Our rail arrived in perfect condition and their customer support was incredibly helpful.
Your city and state? Austin TX Describe the quality of our product(s). Excellent Would you purchase from us again? Yes Would you recommend us to a friend or another business? Yes How did you find 4Rails.com? Neighbor Did we respond to your call(s) promptly? Yes Was our representative knowledgeable? Very helpful Did your merchandise arrive promplty? Less than a week Comments: Excellent service and quality. Highly recommend.
Your city and state? Danbury CT Describe the quality of our product(s). Excellent Would you purchase from us again? No doubt Would you recommend us to a friend or another business? Yes How did you find 4Rails.com? Google Did we respond to your call(s) promptly? Very prompt Was our representative knowledgeable? Yes Did your merchandise arrive promplty? 1 day Comments: Great website. Very informative. I called to order just to check my measurements and your service was fast and courteous!
Your city and state? Coram NY Describe the quality of our product(s). Excellent Would you purchase from us again? Yes Would you recommend us to a friend or another business? Yes How did you find 4Rails.com? Repeat Customer Did we respond to your call(s) promptly? Yes Was our representative knowledgeable? Yes Did your merchandise arrive promplty? Yes Comments: I've been using CFM for most of my restaurant renovations. You can't beat the quality of their products and the level of service they provide. I just did a home bar using their bronze foot rail. My customer talks more about the rail then about the bar.
Your city and state? Austin Tx Describe the quality of our product(s). excellent Would you purchase from us again? yes Would you recommend us to a friend or another business? yes How did you find 4Rails.com? newspaper Did we respond to your call(s) promptly? yes Was our representative knowledgeable? yes Did your merchandise arrive promplty? yes Comments: just purchased an oil rubbed bronze foot rail. It was better than I had expected. the finish is perfect and exactly as described by your representative. Very heavy duty but elegant looking.
Your city and state? Scarsdale NY Describe the quality of our product(s). Excellent Would you purchase from us again? Yes Would you recommend us to a friend or another business? Yes How did you find 4Rails.com? Another customer Did we respond to your call(s) promptly? Yes Was our representative knowledgeable? Yes Did your merchandise arrive promplty? Sooner than promised Comments: We recently purchased an oil-rubbed bronze foot rail and matching glass rack. I was impressed not only with the quality of the products we received but also with the care that was taken in packaging. The products arrived in perfect condition and it looked exactly as we had hoped. Their customer service was unbelievable and their reps must have taken 20 phone calls from us prior to our purchase. Their service and attention to detail was first-rate.
Your city and state? NY Describe the quality of our product(s). Excellent Would you purchase from us again? Yes Would you recommend us to a friend or another business? Yes How did you find 4Rails.com? Existing Customer Did we respond to your call(s) promptly? Yes Was our representative knowledgeable? Yes Did your merchandise arrive promplty? Yes Comments: We are a regular customer and can say that we continue to be pleased with not only the products we receive but the outstanding service as well. Our orders almost always arrive exactly as expected and better. In the unusual situation that something does go wrong, they are on top of it immediately. Would never buy elsewhere!
Your city and state? Land O'Lakes, Florida Describe the quality of our product(s). Very heavy! Would you purchase from us again? Yes Would you recommend us to a friend or another business? Yes How did you find 4Rails.com? Internet Did we respond to your call(s) promptly? Yes Was our representative knowledgeable? Extremely Knowledgeable and Helpful Did your merchandise arrive promplty? Absolutely Comments: I had ordered from another company and over two weeks passed and my rail and glass rack had not even shipped yet. I canceled my original order and purchased from 4Rails.com. My entire order was here and installed in less than a week. Thank you guys!
Your city and state? Mahopac NY Describe the quality of our product(s). Better than expected Would you purchase from us again? surely Would you recommend us to a friend or another business? yes How did you find 4Rails.com? Google Did we respond to your call(s) promptly? 1 Call Was our representative knowledgeable? Extremely Did your merchandise arrive promplty? 1 day Comments: Pleasant and very knowledgeable. The representative asked the righrt questions and made sure I got what I needed.
Your city and state? Seattle, Wa Describe the quality of our product(s). Much better than I expected Would you purchase from us again? I will and I have Would you recommend us to a friend or another business? Of Course How did you find 4Rails.com? Been buying for our restuarants for several years Did we respond to your call(s) promptly? Yes Was our representative knowledgeable? Yes Did your merchandise arrive promplty? Yes!!! Comments: This company is always prepared to help. Our ordersare complicated and we often need specially designed parts and custom finshes. They are always up to the task and never disappoint us.
Your city and state? Yonkers NY Describe the quality of our product(s). Very heavy, great quality Would you purchase from us again? Yes Would you recommend us to a friend or another business? Yes How did you find 4Rails.com? Referred by a friend who owns a restaurant Did we respond to your call(s) promptly? Yes Was our representative knowledgeable? Yes Did your merchandise arrive promplty? Next day Comments: Very satisfied. As advertised and more!
Your city and state? Dallas TX Describe the quality of our product(s). Beautiful Would you purchase from us again? Most certainly Would you recommend us to a friend or another business? Yes How did you find 4Rails.com? Contractor Did we respond to your call(s) promptly? Yes Was our representative knowledgeable? Yes Did your merchandise arrive promplty? About 4 days after ordering Comments: Your representative was so patient and knowledgeable. He asked the right questions and made sure I ordered exactly what I needed.
Your city and state? Ft. Lauderdale, Florida Describe the quality of our product(s). Excellent Would you purchase from us again? Most definitely Would you recommend us to a friend or another business? Yes! How did you find 4Rails.com? Friend Did we respond to your call(s) promptly? Did Not Call Was our representative knowledgeable? Did no speak with ayone Did your merchandise arrive promplty? YES!!!! Comments: Ordered online and didn't speak with anyone. Your website is informative and makes purchasing easy. I received my merchandise quickly and it is beautiful. By the way, it is a 14' brass foot rail. Thanks again!!!
Your city and state? Wilton, Ct. Describe the quality of our product(s). Perfect - very heavy duty and highly polished Would you purchase from us again? Without a doubt Would you recommend us to a friend or another business? For sure How did you find 4Rails.com? Yahoo search Did we respond to your call(s) promptly? Very promptly Was our representative knowledgeable? Yes!!! Did your merchandise arrive promplty? I was told approximately 3-5 days to arrive but it came the next day Comments: Very pleased with the quality of your bar rail. It's so much better than any I've seen at any bar or nightclub. It also came with everything needed to install it, as you had told me. I was going to have a contractor install it but I decided to do it myself. Came out perfect!
Your city and state? Kent, NY Describe the quality of our product(s). Superb Would you purchase from us again? I have and will Would you recommend us to a friend or another business? Yes How did you find 4Rails.com? Repeat customer Did we respond to your call(s) promptly? Yes Was our representative knowledgeable? Yes Did your merchandise arrive promplty? Always Comments: I have purchased several foot rails, handrails, a glassrack and more. Your products are always top-notch. I appreciate your attention to detail and your willingness to help me on the phone. I will continue to use your products. Thank you, Jen
Your city and state? Croton Falls, NY Describe the quality of our product(s). superb Would you purchase from us again? absolutely Would you recommend us to a friend or another business? I will How did you find 4Rails.com? A friend Did we respond to your call(s) promptly? Yes, very quickly Was our representative knowledgeable? Knowledgeable and extremely helpful Did your merchandise arrive promplty? in about 6 days after I ordered Comments: Thank you for the quick response and great bar rail
Your city and state? Manorville, New York 11949 Describe the quality of our product(s). Very Good Would you purchase from us again? If I need Rails, Yes Would you recommend us to a friend or another business? Yes How did you find 4Rails.com? Web Did we respond to your call(s) promptly? Yes Was our representative knowledgeable? Yes Did your merchandise arrive promplty? Yes Comments: I bought a 12' Chrome Rail Kit for my Bar. The product worked out Great. Mounting the floor brackets into a tile/cement floor was a challenge, But seems to be very strong and sturdy.
Your city and state? Atlanta, Ga Describe the quality of our product(s). Excellent Would you purchase from us again? I have Would you recommend us to a friend or another business? I have How did you find 4Rails.com? internet Did we respond to your call(s) promptly? Yes Was our representative knowledgeable? Very helpful Did your merchandise arrive promplty? Yes Comments: After four purchases I've yet to have a complaint about anything. Consistent quality and outstanding communication.
Your city and state? Port Jefferson, NY Describe the quality of our product(s). Superb Would you purchase from us again? Yes Would you recommend us to a friend or another business? Just received my rail today and have already recommended you How did you find 4Rails.com? Internet Did we respond to your call(s) promptly? YES!!! Was our representative knowledgeable? YES!!! Did your merchandise arrive promplty? Yes Comments: Received my rail kit today. As you said, it was easy to intstall. You supplied everything I needed and it's beautiful. I am very happy with it. |
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