Installing, enabling, and verifying java

To install java on your Windows computer, please follow these instructions available on the java.com website.

You can ensure that java is enabled in your browser by following these instructions on the java.com website. Even if Java is enabled in the browser, it can be blocked in security software such as ZoneAlarm Pro or in a browser extension such as NoScript. The Adblock browser extension can also cause Java to stop working if OBJ-TABS are enabled. After enabling Java, restart the browser and then make sure that java is working by following the verification instructions below.

It is possible for your installation to fail if you do not have proper privileges on the computer you are using. Once you have installed java, you can verify your installation to ensure that it was properly installed.

Note: Please ensure that the version of java installed on your computer is the latest version offered on the java.com website.

If you still need assistance, please contact customer support.