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RG Riley Guestbook

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41 Entries
Jeff Goldsmith 
10/12/07

Is this your first visit to the RG Riley web site? no

From 1 to 5 ( 5 being the most difficult) How difficult is it to use our web site? 1

Have you purchased from RG Riley in the past year? yes

Was your order shipped in a timely manner? yes

How would you rate our customer service department. Excellent, Good, Fair, Poor? excellent

On average how often do you visit the RG Riley web site? Daily, Weekly, Monthly, Yearly weekly

How would you rate our web site and our web site features? Excellent, Good, Fair, Poor Excellent

Comments:
Once you have used the site it is extremely easy to find what you want.
eric 
10/10/07

Is this your first visit to the RG Riley web site? no

From 1 to 5 ( 5 being the most difficult) How difficult is it to use our web site? 1 not hard but navigation could be easier

Have you purchased from RG Riley in the past year? yes

Was your order shipped in a timely manner? will call allways ready

How would you rate our customer service department. Excellent, Good, Fair, Poor? good

On average how often do you visit the RG Riley web site? Daily, Weekly, Monthly, Yearly weekly

How would you rate our web site and our web site features? Excellent, Good, Fair, Poor fair

Comments:
.........
Brenda 
10/07/07

Is this your first visit to the RG Riley web site? no

From 1 to 5 ( 5 being the most difficult) How difficult is it to use our web site? 1

Have you purchased from RG Riley in the past year? yes

Was your order shipped in a timely manner? yes, very quick

How would you rate our customer service department. Excellent, Good, Fair, Poor? excellent

On average how often do you visit the RG Riley web site? Daily, Weekly, Monthly, Yearly daily when in need, check weekly for specials

How would you rate our web site and our web site features? Excellent, Good, Fair, Poor excellent

Comments:
very easy to work with, shipments on time, paying easy
THANKS
hannatu ndogu 
10/06/07

Is this your first visit to the RG Riley web site? no

Need help using our web site please enter "Contact me" and a associate will email you. no

Have you purchased from RG Riley in the past year? no

On average how often do you visit the RG Riley web site? Daily, Weekly, Monthly, Yearly daily

How would you rate our web site and our web site features? Excellent, Good, Fair, Poor good

Comments:
keep the good work.thank u.
Monte 
10/05/07

Is this your first visit to the RG Riley web site? no

From 1 to 5 ( 5 being the most difficult) How difficult is it to use our web site? 2

Have you purchased from RG Riley in the past year? yes

Was your order shipped in a timely manner? yes

How would you rate our customer service department. Excellent, Good, Fair, Poor? Good

On average how often do you visit the RG Riley web site? Daily, Weekly, Monthly, Yearly weekly

How would you rate our web site and our web site features? Excellent, Good, Fair, Poor excellent

Comments:
Great site. Thanks!
Amelia 
10/05/07

Is this your first visit to the RG Riley web site? yes

First time visitors, What search engine did you use to find RG Riley? yahoo

Need help using our web site please enter "Contact me" and a associate will email you. okay

From 1 to 5 ( 5 being the most difficult) How difficult is it to use our web site? 5

Have you purchased from RG Riley in the past year? no

Was your order shipped in a timely manner? n/a

How would you rate our customer service department. Excellent, Good, Fair, Poor? okay

Comments:
No comment at this time
jim probst 
10/04/07

Is this your first visit to the RG Riley web site? no

From 1 to 5 ( 5 being the most difficult) How difficult is it to use our web site? 3

Have you purchased from RG Riley in the past year? yes

Was your order shipped in a timely manner? yes

How would you rate our customer service department. Excellent, Good, Fair, Poor? good

On average how often do you visit the RG Riley web site? Daily, Weekly, Monthly, Yearly daily

How would you rate our web site and our web site features? Excellent, Good, Fair, Poor good

Comments:
I have been very please
I will always like to know about your closeouts.
I was in your warehouse in virginia and it was suggest that ask about a grade call HOLES if you can help I would appreciate it

Thank You
Jim Probst

Candace Musso 
10/04/07

Is this your first visit to the RG Riley web site? yes

First time visitors, What search engine did you use to find RG Riley? msn

From 1 to 5 ( 5 being the most difficult) How difficult is it to use our web site? 5 only because i can't open the link

Have you purchased from RG Riley in the past year? no

How would you rate our web site and our web site features? Excellent, Good, Fair, Poor i can't open the link

Comments:
can't open link
Sue K 
10/04/07

Is this your first visit to the RG Riley web site? no

From 1 to 5 ( 5 being the most difficult) How difficult is it to use our web site? 1

Have you purchased from RG Riley in the past year? yes

Was your order shipped in a timely manner? Very fast delivery!!

How would you rate our customer service department. Excellent, Good, Fair, Poor? Excellent!! Mike is excellent.

On average how often do you visit the RG Riley web site? Daily, Weekly, Monthly, Yearly daily or weekly

How would you rate our web site and our web site features? Excellent, Good, Fair, Poor excellent

Comments:
On two of my orders they duplicated themselves for some reason. When I placed my next order Mike called me and walked through it to make sure there were no gliches. They ship very fast. I would absolutely recommend them to everyone!! Great company. Thanks.
Randy  
10/04/07

Is this your first visit to the RG Riley web site? No

From 1 to 5 ( 5 being the most difficult) How difficult is it to use our web site? 2

Have you purchased from RG Riley in the past year? Yes

Was your order shipped in a timely manner? Yes

How would you rate our customer service department. Excellent, Good, Fair, Poor? Excellent

On average how often do you visit the RG Riley web site? Daily, Weekly, Monthly, Yearly Daily

How would you rate our web site and our web site features? Excellent, Good, Fair, Poor Good

Comments:
You guys have great merchandise at fair prices. I just wish we could get merchandise from your other warehouses trucked to Los Angeles for a better deal.

Thanks,

Randy
Mike P 
10/03/07

Is this your first visit to the RG Riley web site? no

From 1 to 5 ( 5 being the most difficult) How difficult is it to use our web site? 1

Have you purchased from RG Riley in the past year? yes

Was your order shipped in a timely manner? always

How would you rate our customer service department. Excellent, Good, Fair, Poor? excellent

On average how often do you visit the RG Riley web site? Daily, Weekly, Monthly, Yearly weekly

How would you rate our web site and our web site features? Excellent, Good, Fair, Poor excellent

Comments:
RG Riley is one of my favorite vendors. Ease of ordering, customer assistance, timeliness of deliveries, quality of products...it's all a positive business experience. Their products are extra sales at a great profit for my company. I can't ask for anything more. Mike Planalp, Save-A-Lot Food Stores
Bud Turner 
10/03/07

Is this your first visit to the RG Riley web site? No

From 1 to 5 ( 5 being the most difficult) How difficult is it to use our web site? 1

Have you purchased from RG Riley in the past year? Yes

Was your order shipped in a timely manner? Immediately

How would you rate our customer service department. Excellent, Good, Fair, Poor? Excellent

On average how often do you visit the RG Riley web site? Daily, Weekly, Monthly, Yearly Daily

How would you rate our web site and our web site features? Excellent, Good, Fair, Poor Excellent

Comments:
I have been buying off-price for 25 years, and it didn't change much for the first 20. In my opinion, this website is a great example of technology transforming the chaos of the past into an orderly user-friendly platform for sophisticated buying. My turns are up, my margins are up, and I can work with R.G. Riley to "turn on a dime". Recent Packings should be searched daily, and Packing Detail is a must. All this site needs is the ability to make my weather turn cold in October!
Gwen Easter 
10/03/07

Is this your first visit to the RG Riley web site? I registered unable to get in

Need help using our web site please enter "Contact me" and a associate will email you. Contact Me

From 1 to 5 ( 5 being the most difficult) How difficult is it to use our web site? I have not been able to get on

Have you purchased from RG Riley in the past year? not yet

On average how often do you visit the RG Riley web site? Daily, Weekly, Monthly, Yearly I would like to visit. I had hard time with the log in

Comments:
Please contact me I would like to do business with your company if I can make contact. I also want to know if you are located in Chicago Ill

thanks
YOVANA SANCHEZ 
10/02/07

Is this your first visit to the RG Riley web site? YES

From 1 to 5 ( 5 being the most difficult) How difficult is it to use our web site? 3

Have you purchased from RG Riley in the past year? NO

Was your order shipped in a timely manner? N/A

How would you rate our customer service department. Excellent, Good, Fair, Poor? N/A

On average how often do you visit the RG Riley web site? Daily, Weekly, Monthly, Yearly FIRST TIME TRYING TO ENTER TO THIS WEB

How would you rate our web site and our web site features? Excellent, Good, Fair, Poor GOOD

Comments:
THIS IS THE FIRST TIME THAT I GO INTO THIS WEB
Verna 
10/02/07

Is this your first visit to the RG Riley web site? Gosh No!

From 1 to 5 ( 5 being the most difficult) How difficult is it to use our web site? 1

Have you purchased from RG Riley in the past year? Oh Yes!

Was your order shipped in a timely manner? Always!

How would you rate our customer service department. Excellent, Good, Fair, Poor? Above Excellent, Superb is a more likely discription.

On average how often do you visit the RG Riley web site? Daily, Weekly, Monthly, Yearly 2 to 3 times a week, I think.

How would you rate our web site and our web site features? Excellent, Good, Fair, Poor Excellent. First rate.

Comments:
Just a very small comment... I think there is a typo on the word "Piece" by the $2.00. Everything else is perfect as far as I am concerned. Your site is just the best!
Peter s 
10/01/07

Is this your first visit to the RG Riley web site? no

From 1 to 5 ( 5 being the most difficult) How difficult is it to use our web site? 2

Have you purchased from RG Riley in the past year? Yes

Was your order shipped in a timely manner? Yes

How would you rate our customer service department. Excellent, Good, Fair, Poor? Excellent

On average how often do you visit the RG Riley web site? Daily, Weekly, Monthly, Yearly weekly

How would you rate our web site and our web site features? Excellent, Good, Fair, Poor Excellent.....This site has more information you just need to know where to look.

Comments:
The number one thing i like about this web site is the ability to see the sizes and colors in the cartons. The packing details are great.
Peter
G & K Trading 
10/01/07

Is this your first visit to the RG Riley web site? no

From 1 to 5 ( 5 being the most difficult) How difficult is it to use our web site? 5

Have you purchased from RG Riley in the past year? yes

Was your order shipped in a timely manner? yes

How would you rate our customer service department. Excellent, Good, Fair, Poor? good

On average how often do you visit the RG Riley web site? Daily, Weekly, Monthly, Yearly monthly

How would you rate our web site and our web site features? Excellent, Good, Fair, Poor fair

Comments:
In the past the site has been very confusing for a non computer person.
JASSY. 
10/01/07

Is this your first visit to the RG Riley web site? no.

From 1 to 5 ( 5 being the most difficult) How difficult is it to use our web site? 1

Have you purchased from RG Riley in the past year? yes

Was your order shipped in a timely manner? Yes it was.

How would you rate our customer service department. Excellent, Good, Fair, Poor? Good

On average how often do you visit the RG Riley web site? Daily, Weekly, Monthly, Yearly Daily

How would you rate our web site and our web site features? Excellent, Good, Fair, Poor Excellent

Comments:
IF POSSIBLE KEEP PACKING DETAIL'S UP TO PAR ON SIZE,COLOR,AND HOW MANY COLORS WILL BE IN S-M-L-XL-2X-3X-4X-5X- AND SO ON IN EACH ORDER.IT IS IMPORTANT TO KNOW SO THAT YOU WILL NOT HAVE MAINLY ALL BLACK IN AN ORDER OF 24-36 0R 72 SHIRTS LONG OR SHORT.TRUST ME THIS IS A VERY,VERY,VERY GOOD COMPANY I WILL PURCHASE FROM THIS COMPANY UNTIL THEY STOP SELLING MERCHANDISE....JASSY....THANK YOU R.G. RILEY AND SON'S
chinasa 
09/26/07

Is this your first visit to the RG Riley web site? No

From 1 to 5 ( 5 being the most difficult) How difficult is it to use our web site? very easy to use. I can say 1.

Have you purchased from RG Riley in the past year? yes

Was your order shipped in a timely manner? yes

How would you rate our customer service department. Excellent, Good, Fair, Poor? Excellent

On average how often do you visit the RG Riley web site? Daily, Weekly, Monthly, Yearly daily

How would you rate our web site and our web site features? Excellent, Good, Fair, Poor Excellent

Comments:
Iam satisfied to do business with this company and iam hoping to continue in future because your service is excellent.
Jacquelynn Josey 
09/23/07

Comments:
I love your site. Look forward to doing future business with you. I'm opening a retail store in the near future.
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