03/09/06
Your city and state? Atlanta, Ga
Describe the quality of our product(s). Excellent
Would you purchase from us again? I have
Would you recommend us to a friend or another business? I have
How did you find 4Rails.com? internet
Did we respond to your call(s) promptly? Yes
Was our representative knowledgeable? Very helpful
Did your merchandise arrive promplty? Yes
Comments:
After four purchases I've yet to have a complaint about anything. Consistent quality and outstanding communication.
03/07/06
Your city and state? Port Jefferson, NY
Describe the quality of our product(s). Superb
Would you purchase from us again? Yes
Would you recommend us to a friend or another business? Just received my rail today and have already recommended you
How did you find 4Rails.com? Internet
Did we respond to your call(s) promptly? YES!!!
Was our representative knowledgeable? YES!!!
Did your merchandise arrive promplty? Yes
Comments:
Received my rail kit today. As you said, it was easy to intstall. You supplied everything I needed and it's beautiful. I am very happy with it.
02/28/06
Your city and state? Miami Beach Florida
Describe the quality of our product(s). Excellent
Would you purchase from us again? Yes
Would you recommend us to a friend or another business? Yes
How did you find 4Rails.com? Yahoo
Did we respond to your call(s) promptly? Yes
Was our representative knowledgeable? Yes
Did your merchandise arrive promplty? Faster than you said
Comments:
Excellent product
02/25/06
Your city and state? Green Bay, Wisconsin
Describe the quality of our product(s). Excellent
Would you purchase from us again? I have twice
Would you recommend us to a friend or another business? Yes
How did you find 4Rails.com? Internet
Did we respond to your call(s) promptly? Yes
Was our representative knowledgeable? Yes
Did your merchandise arrive promplty? Yes
Comments:
Terrific service!!!!
02/25/06
Your city and state? San Francisco California
Describe the quality of our product(s). Very Nice
Would you purchase from us again? Yes
Would you recommend us to a friend or another business? Yes
How did you find 4Rails.com? Search Engine
Did we respond to your call(s) promptly? Very prompt
Was our representative knowledgeable? Very
Did your merchandise arrive promplty? Yes
Comments:
I made a good choice and am very happy with your product
02/25/06
Your city and state? New York, NY
Describe the quality of our product(s). Very High Quality
Would you purchase from us again? Yes
Would you recommend us to a friend or another business? Yes
How did you find 4Rails.com? Internet
Did we respond to your call(s) promptly? Yes
Was our representative knowledgeable? Yes
Did your merchandise arrive promplty? Yes
Comments:
Great product
02/24/06
Your city and state? Las Vegas Nevada
Describe the quality of our product(s). Excellent
Would you purchase from us again? Yes
Would you recommend us to a friend or another business? I already have
How did you find 4Rails.com? Postcard
Did we respond to your call(s) promptly? Very promptly
Was our representative knowledgeable? Yes and vey patient
Did your merchandise arrive promplty? Yes
Comments:
Thank you for your assistance and patience in helping me figure out what was needed for my job
02/22/06
Your city and state? Coram, NY
Describe the quality of our product(s). Much nicer than I expected - very heavy
Would you purchase from us again? Absolutely
Would you recommend us to a friend or another business? Yes
How did you find 4Rails.com? National Restaurant Association
Did we respond to your call(s) promptly? Very
Was our representative knowledgeable? Yes
Did your merchandise arrive promplty? 4 days
Comments:
Extremely satisfied with my purchase and the promptlevel of service. I called at 2:00am and got a response within 10 minutes.
02/12/06
Your city and state? Fort Myers Beach, Florida
Describe the quality of our product(s). yes
Would you purchase from us again? yes
Would you recommend us to a friend or another business? yes
How did you find 4Rails.com? web search
Did we respond to your call(s) promptly? yes
Was our representative knowledgeable? yes
Did your merchandise arrive promplty? yes
Comments:
Would like to thank Alex for his call backs and explanations for installation and problem solving!!
02/10/06
Your city and state? Brewster, NY
Describe the quality of our product(s). Excellent
Would you purchase from us again? Yes
Would you recommend us to a friend or another business? Yes
How did you find 4Rails.com? Yahoo
Did we respond to your call(s) promptly? Yes
Was our representative knowledgeable? Extremely
Did your merchandise arrive promplty? Very Quickly
Comments:
Thank you for helping me figure out what I needed for my glass rack and bar rail. Your product specialist called me without my asking because he saw something irregular about my order. Fantastic job, fantastic service. You can have people contact me as a reference any time.
Annie
02/09/06
Your city and state? Knoxville, TN
Describe the quality of our product(s). Fantastic
Would you purchase from us again? Yes
Would you recommend us to a friend or another business? Yes
How did you find 4Rails.com? Yahoo
Did we respond to your call(s) promptly? YES!
Was our representative knowledgeable? Extremely
Did your merchandise arrive promplty? Yes
Comments:
Your service claims are true. I called several times to ask questions about a relatively small order. Each time my call was returned almost as soon as I was off the phone. Your staff was so helpful, friendly and a pleasure to work with. Thanks so much, the foot rail is perfect!
| John Christopher Barnes | Email |
02/09/06
Your city and state? Croton Falls, NY
Describe the quality of our product(s). Better than described
Would you purchase from us again? Without hesitation
Would you recommend us to a friend or another business? I have
How did you find 4Rails.com? Magazine
Did we respond to your call(s) promptly? Yes, very.
Was our representative knowledgeable? Very helpful and knowledgeable
Did your merchandise arrive promplty? 4 days after ordering
Comments:
This is the second set of rails I purchased. The first was for my restaurant, the second for my home. Very happy with your product and the service is outstanding, as it was the first time I called.
Sincerely,
JC
02/06/06
Your city and state? Shelby Township Michigan
Describe the quality of our product(s). Good
Would you purchase from us again? Yes
Would you recommend us to a friend or another business? Yes
How did you find 4Rails.com? Internet
Did we respond to your call(s) promptly? Yes
Was our representative knowledgeable? ordered through the web
Did your merchandise arrive promplty? Yes
Comments:
.
02/05/06
Your city and state? Ashburn, Virginia
Describe the quality of our product(s). Excellent,
Would you purchase from us again? Absolutely; product was great
Would you recommend us to a friend or another business? I already have
How did you find 4Rails.com? Google Search for Bar Rails
Did we respond to your call(s) promptly? Yes
Was our representative knowledgeable? Yes
Did your merchandise arrive promplty? Yes
Comments:
I was absolutely pleased with the quality of the brass bar rail that I purchased, and the responsiveness of your firm. I have recommended 4rails to others who are building their Bars.
C. Terry Williams
02/05/06
How did you find 4Rails.com? web
Comments:
Good price, good delivery and product. Would recommend.
02/04/06
Your city and state? Staten Island. NY
Describe the quality of our product(s). Good quality
Would you purchase from us again? yes
Would you recommend us to a friend or another business? I have
How did you find 4Rails.com? searching on the internet
Did we respond to your call(s) promptly? I didn't call
Was our representative knowledgeable? I didn't have a representative
Did your merchandise arrive promplty? yes, promptly enough
Comments:
.
02/03/06
Your city and state? Cape Charles
Describe the quality of our product(s). very good
Would you purchase from us again? yes definately
Would you recommend us to a friend or another business? yes
How did you find 4Rails.com? internet
Did we respond to your call(s) promptly? yes
Was our representative knowledgeable? yes
Did your merchandise arrive promplty? yes
Comments:
I am very pleased with my foot rails, and the gentleman with whom I spoke was very, very nice.
Keep up the good work.
02/03/06
Your city and state? Louisville, TN 37777
Describe the quality of our product(s). Excellent, First Class
Would you purchase from us again? yes
Would you recommend us to a friend or another business? yes and have
How did you find 4Rails.com? web search
Did we respond to your call(s) promptly? Internet transaction
Did your merchandise arrive promplty? Yes
Comments:
none
02/03/06
Your city and state? Sterling Heights, MI
Describe the quality of our product(s). very good
Would you purchase from us again? yes
Would you recommend us to a friend or another business? yes
How did you find 4Rails.com? internet search
Did we respond to your call(s) promptly? yes
Was our representative knowledgeable? yes
Did your merchandise arrive promplty? yes
Comments:
Nice products at a good price. Shorter sections of rail were "no problem".
02/03/06
Your city and state? Ronkonkoma, NY
Describe the quality of our product(s). high
Would you purchase from us again? yes
Would you recommend us to a friend or another business? yes
How did you find 4Rails.com? google
Did we respond to your call(s) promptly? yes
Was our representative knowledgeable? very
Did your merchandise arrive promplty? yes
Comments:
Very satisfied. Easy installation. Thank you.
|
